Our Work

PCAS is an independent Advocacy service that assists with:

  • Safeguarding people who are vulnerable
  • Supporting disabled people at risk of losing their homes or responsibilities
  • Empowering people who need a stronger voice, helping with understanding and decision making
  • Enabling people to gain access to information, explore and understand their options, and to make their views and wishes known
  • Support dealing with care issues, accommodation, financial management and paperwork
  • Speaking on behalf of people who are unable to do so for themselves
  • Child Protection matters
  • We also offer Non-Instructed Advocacy 
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  • PCAS 2025–26 at a glance

    • 183 people supported across Shropshire, Telford & Wrekin.
    • 2,696 individual issues supported by our advocates – around 15 issues per client.
    • 1,094 other services accessed on behalf of clients, helping people get the wider support they need.
    • 1,554 positive outcomes recorded during the year.
    • 1,355 individual client visits carried out across the county.
    • 8,452 staff hours dedicated to supporting clients.
    • PCAS has now been supporting local people for 31 years, helping more than 12,000 people since 1995.
    • All of this was achieved despite average weekly advocate hours reducing from 177 to 97 hours during the year.

Our uniqueness, passion and caring has brought us the success we have had over the years, but now these qualities are also becoming our biggest threat. We all want to continue our unique work for our clients and for PCAS to thrive for many years to come.

These are just some of the outcomes we’ve delivered and need to continue to deliver:

• My life is more sorted & a lot more enjoyable
• I don’t want to kill myself anymore
• I’m in control of my finances now with PCAS help, not getting into arrears with my rent
• PCAS help me sort my finances as I had a stroke and could not cope
• I’ve moved out of private accommodation into one more suitable for my needs
• I’m now living at home with my family
• I’ve moved on with my life and got a good job
• I’m now able to speak up at meetings regarding my children

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Here when you need us

Call: 01691 658 008 | email: simon@shropshirepcas.co.uk

Registered office:
Suite 1, The Willow Tree, Willow Street,
Oswestry, Shropshire, SY11 1AJ

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